At 3AG, our dedication lies in meeting and exceeding customer expectations. We have meticulously designed systems and processes within our delivery engagement model to showcase our unwavering commitment to quality.
We proudly adhere to the ISO 9001:2015 Quality Standard guidelines, as audited and confirmed.
As integral members of the US Healthcare ecosystem, we uphold globally recognized standards for information security management systems. Our services prioritize information security and encompass a robust monitoring framework. This framework equips us with the capabilities to effectively manage risks associated with data security, both owned and handled on behalf of our customers. We steadfastly adhere to internationally defined best practices and principles.
Strictly adhering to all HIPAA policies. With a team that is thoroughly trained and regularly audited to ensure compliance and safeguard patient information with the highest standards of security and confidentiality.
Given our concentration on the U.S. healthcare sector and clientele, we possess a profound comprehension of the significance of Protected Health Information (PHI). Our quality policies are harmonized with our clients' outsourcing goals to guarantee adherence and trustworthiness. Consequently, we've implemented numerous measures to safeguard the PHI entrusted to us.
Ensure constant physical presence for enhanced security.
Utilize biometric technology to restrict access to authorized personnel only.
Provide a designated cabinet for securely storing digital devices during work hours.
Require login and ID authentication at desktop for shift start, ensuring access control.
Conduct thorough screenings and background checks before onboarding new team members.
Have all staff members sign a confidentiality agreement prior to onboarding
Restrict access to network printers to prevent unauthorized use.